costola

the portrait welcome guide

a note FROM costola

It's our hope that this guide will serve as a warm welcome — and provide you with the information, tools and resources you need to get the most out of our time together.

"I can't believe I get to have these beautiful pictures to give our baby boy one day. Going to Andie was the best decision we've made."

madeleine

first things first,

We're so grateful you're here.

From Albums, to Gallery Walls, to gifts for your family and friends, we have you taken care of. These heirlooms will be passed down through the generations and are meant to last just as long. We're so grateful that you chose us to capture these moments for you.

bookmark this guide for easy access

Once you have locked in your date with a paid retainer and signed contract, you will receive your very own online Portrait Style Guide. At your Design Consultation, we will go over all of the details to create a one-of-a-kind portrait experience for you, and only you, including what to wear, how to prep and what to expect. Below, you will see the next steps before our session together takes place.

01. Your design consultation

designing your session from start to finish

02. access the invoice

view payment terms & submit deposit

03. SIGN THE CONTRACT

submit & save a copy of the contract 

04.  access client portal

easily access project information in your personal portal

05. order outfits

look through our look book or personal styling exclusively through Costola

06.  turn on notifications

add info@costolaphotography.com to your contacts

Next Steps

When she isn't photographing your family, Andie enjoys the outdoors alongside her husband, Tony and daughters, Ava and Audrey.

meet your photographer

After 15 years of capturing couples and families during the most precious times of their lives, she can truly say that this is exactly where she is meant to be. Creating lasting heirlooms for her clients has become a passion. 

andie@costolaphotography.com

@costola_portraits

Andie Ingagliato

Tools and Resources

The Studio Menu

View our Studio Menu with one-of-a-kind heirlooms. This will be the Menu we will order from at your Reveal & Ordering Session.

click here to view the menu

Wardrobe curation

Take advantage of having your own personal stylist or find inspiration on your own through our Wardrobe Curation Guide.

Use our personal stylist

view the wardrobe curation guide

google Meets

Use this easy access link to join our Google Meets Call together for your Reveal & Ordering Session to choose your heirlooms.

meet.google.com/qrv-xfrx-iok
Dial-in: (US) +1 315-858-8319
PIN: 725 597 770#

CLICK HERE TO join our Google Meets call

Listen to Costola

We've curated a playlist that we believe perfectly encapsulates long summer evenings, toes in the grass, and cuddly rainy days at home spent in pajamas with your kids.

click here to listen to our spotify playlist

just FOR YOU

The Wardrobe Curation Guide

Browse through our curated looks based on the season that your session will take place. Looking for something more personalized? Take advantage of our personal stylist who will create a family look, with links, just for you and your family.

view the wardrobe curation guide

All orders placed during your Reveal & Ordering Appointment are final as we send the details to our heirloom makers the next working day. Payment schedules decided during your call can not be changed, and the first payment must be made by end of day, the date of your Reveal & Ordering Appointment. This is to ensure a timely schedule for your heirlooms.

Payment Schedule and Late Fee Policy

Just like you, we have always made an intentional decision to put our family and health first. Because of this, our office hours are very important. We, of course, are always here for you. The best way to communicate with us is by email - and for emergency or extreme last minute details, by text message.

office hours

Tuesday thru Friday, 7am to 3pm EST

contact information

info@costolaphotography.com
240.682.5760

Office Hours and Communication Policy

When will we receive our images?

You can expect to receive your digital images the day after your Reveal Session and your Heirlooms will arrive about 3-4 weeks after.

Frequently Asked Questions

can we bring our pet?

Of course! We just recommend bringing a friend to help with pet-sitting during your session.

do you offer digital image bundles?

Any physical item on our menu includes the matching digital images, but we do offer digital image only bundles as well.

do you offer payment plans?

Yes! We never want you to feel stressed about your investment, so we make it easy with 3-month payment plans.

here's to family, forever

Thank you for trusting us to bring your vision to life. We are so looking forward to working together.

the costola team

©2022 | DESIGN BY STUDIO STEFAN